Conditions générales de vente

1. Purpose

These General Conditions of Sale (GCS) define the rights and obligations of The Velvet Box and its customers regarding the sale of digital products on our platform. Placing an order on our website implies full acceptance of these terms.

2. Products and Services

The Velvet Box offers exclusively digital products (e-books, online courses, templates, etc.), available immediately after purchase. No physical products will be shipped.

3. Orders and Payment

• Payment is made online through secure methods available on our website.
• Our offers come with no long-term commitment and are available in different pricing plans to suit your needs.
• Due to the digital nature of our products, no refunds are possible once the product has been accessed or downloaded.

4. Access to Products

• After payment confirmation, access to the purchased product is granted immediately via a download link or a dedicated member area.
• It is the customer’s responsibility to ensure they have the necessary tools (compatible software, internet connection, etc.) to use the products.

5. Intellectual Property

• All content sold on The Velvet Box is protected by copyright laws.
• Purchasing a digital product grants a personal use license only. Any reproduction, distribution, or modification of the content without prior authorization is strictly prohibited.
• Reselling, sharing, or redistributing our products in any form is forbidden unless explicit reselling rights have been granted by The Velvet Box through a formal agreement. Unauthorized distribution will result in legal action.

6. User Conduct

Customers agree to use the platform and its products ethically. Any form of illegal activity, unauthorized distribution, or misuse of the content will result in account suspension without refund.

7. Service Availability

While we strive for uninterrupted access, The Velvet Box cannot be held responsible for temporary service downtimes due to maintenance or technical issues.

8. Account Suspension and Termination

We reserve the right to suspend or terminate any account that violates these terms, including but not limited to unauthorized sharing of digital products, fraud, or abusive behavior.

9. Modifications to the Terms

• The Velvet Box reserves the right to update these conditions at any time. Customers will be informed of any significant changes.
• By purchasing from The Velvet Box, you acknowledge and accept these terms in full.