REFUND POLICY
The Velvet Box — thevelvetbox.co
At The Velvet Box, each product is created with care and intention.
Please read the following terms regarding refunds and returns.
Digital Products
Due to the nature of digital products:
• All sales are final
• No refunds are provided once access or download has been granted
This includes:
• Digital journals
• Meditation content
• Any downloadable material
If you experience any issue accessing your purchase, please contact us and we will assist you.
Physical Products
You may request a return within 14 days of receiving your order.
Conditions:
• The product must be unused and in its original condition
• The product must be returned in its original packaging
Return shipping costs are the responsibility of the customer.
Refund Process
Once your return is received and inspected:
• If approved, your refund will be issued to your original payment method
• Processing times may vary depending on your payment provider
Contact
For any questions or return requests, please contact: