TERMS & CONDITIONS
The Velvet Box — thevelvetbox.co
1. Introduction
These Terms & Conditions govern the use of the website thevelvetbox.co and all purchases made through it. By accessing this website and/or purchasing from The Velvet Box, you agree to be bound by these terms.
2. Business Information
The Velvet Box is operated by:
Alina Yurchenko
Independent worker (trabalhador independente)
Contact: connect@thevelvetbox.co
3. Products & Services
The Velvet Box offers both digital and physical products, including but not limited to:
All products are intended for personal use only unless stated otherwise.
4. Prices & Payments
All prices are listed in EUR. VAT may apply in accordance with applicable laws.
Payments are securely processed through third-party providers such as Stripe and PayPal.
By completing a purchase, you confirm that: The information provided is accurate You are authorized to use the selected payment method Once a purchase is completed, you will receive a confirmation email with details of your order.
5. Delivery
Digital Products
Delivered via email and/or secure access after purchase
Delivery is typically immediate but may take a short time depending on processing
Physical Products
Shipped from France within the EU
Delivery times may vary depending on location and carrier
The Velvet Box is not responsible for delays caused by carriers or customs.
6. Refunds & Right of Withdrawal
Digital Products
Due to the nature of digital content, all sales are final once the product has been accessed or downloaded.
Physical Products
You may request a return within 14 days of delivery
Items must be unused and in original condition
Return shipping costs are the responsibility of the customer
In accordance with EU regulations, customers have the right to withdraw from a purchase within 14 days for physical goods. Refunds will be processed once the returned item is received and inspected.
7. Intellectual Property
All content available on The Velvet Box is protected by copyright and intellectual property laws. Purchasing a product grants a personal, non-transferable license. Any reproduction, distribution, modification, or sharing of the content without prior written consent is strictly prohibited and may result in appropriate legal measures.
8. User Conduct
By using this website, you agree to:
We reserve the right to suspend or restrict access in cases of misuse or violation of these terms.
9. Service Availability
While we aim to provide continuous access, The Velvet Box cannot guarantee uninterrupted service.
Temporary interruptions may occur due to maintenance or technical factors beyond our control.
10. Account Suspension & Termination
We reserve the right to suspend or terminate access in cases of:
Such actions may be taken without prior notice and without eligibility for refund where applicable.
11. Limitation of Liability
The Velvet Box provides content intended for personal reflection and well-being purposes only. It does not constitute medical, psychological, or professional advice. You remain fully responsible for how you choose to use the content.
12. Modifications to the Terms
The Velvet Box reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of any updates.
13. Governing Law
These Terms & Conditions are governed by the laws applicable in the European Union.
14. Contact
For any concerns or complaints, please contact: